To set up SMTP connection with GoDaddy, go to Settings > Mail and set options as shown in the example below. You will need to replace example data with your own username and app password.

Example configuration:
Connection type: SMTP
SMTP Host: smtpout.secureserver.net
SMTP Port: 80
SMTP Username: [email protected]
SMTP Password: ••••• (your mailbox password)
SMTP Security: None

After configuring and saving all the settings according to the example above, you can check if the connection to your email account has been successfully established by sending a test email (Settings -> Mail -> Send a test email). If you see any error messages after sending a test message, please follow the instructions in the FAQs section below.

 

FAQs
Q: “Connection could not be established with host smtpout.secureserver.net connection refused #111”

A: Please change the port number to one of these 80 or 3535 or 25 or 465 and set security option to SSL, save settings and then try again. You might also try to replace SMTP Host with your cPanel subdomain that you use to login, for example xyz.prod.sxb1.secureserver.net

 

Q: Expected response code 250 but got code "550", with message "550 User [email protected] has exceeded its 24-hour sending limit. Messages to 25 recipients out of 25 allowed have been sent. Relay quota will reset in 20.87 hours."

A: This limit comes from the GoDaddy mail service when connecting to Office365 via SMTP using their mail settings. To bypass this limit, you must configure a direct SMTP connection to your Office365 mail server.

- In Settings -> Mail -> Provider tab set mail provider to "Office365" and save settings.

- Enable "Enable SMTP Authentication" for your mailbox in your GoDaddy account as per this online guide.

- Create app password for your mailbox as per this online guide and enter it in Settings -> Mail -> SMTP password tab, next save settings and try again.

 

See also